Human Ressources

Design your process with the customer journey map

Use the customer journey map to design a process from a user point of view. Use images to describe your process, and it will become easy for your collaborators to understand the different steps.

Use the persona to design a job description

You can use the persona to work on a job description. You can work with multiple people on the same file to build a shared vision of the ideal candidate.

Use the brainstorming to prepare a user interview

Do you need to do an interview, and do you have specific questions to ask with several themes to address? You can write all your questions in post-its...